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Requests for support/assistance can be sent via email also
If your email address is authorized for access to CRM-BIT, these emails will be automatically converted in tickets/cases in CRM-BIT and you will/must receive an email with a registration number ( request/ticket/case number)
We recommend that you usually use the Web interface of CRM-BIT and only occasionally (as a backup) the communication mechanism via email
Email list for support
FBAA - fbaa@bitsoftware.ro
Any other application supported by BITSoftware that is not mentioned in the list above - support@bitsoftware.ro
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