Requests for support/assistance can be sent via email also
If your email address is authorized for access to CRM, these emails will be automatically converted in tickets/cases in CRM-BIT and you will/must receive an email with a registration number (request/ticket/case number)
We recommend that you usually use the Web interface of CRM and only occasionally (as a backup) the communication mechanism via email
Email list for support
EBS ERP - support.ebs@bitsoftware.ro
EBS SFA/Mobile - support.sfa@bitsoftware.ro
Soft1 ERP - support.s1@entersoftone.ro
FBAA - fbaa@bitsoftware.ro
Any other application supported by ENTERSOFTONE that is not mentioned in the list above - support@entersoftone.ro